Extensions &
additional products

Perfectly tailored to the needs of the sales and aftersales sector.

VISERTO – the flexible video service

Video service extensions

There’s more to come!

Direct reception

For combustion & electric vehicles

More transparency, less effort
Effortless creation of an individual direct acceptance report precisely adapted to specific requirements.
Defects are documented and explained directly via video.
With our video/photo direct acceptance documentation, you not only create the DA form for your manufacturer, but also the order for digital confirmation for your customer at the same time.

Clean, paperless documentation

Efficient direct video/photo acceptance

Automatic creation of the DR form for the Manufacturer

Simultaneous digital order confirmation for the customer

Accident documentation & damage management

Creating security effectively

Processes brought into line
Easily create accident and damage documentation by video tailored to your needs

Complete
documentation

With our video accident/damage documentation, you comply precisely and clearly with the specifications for all parties involved.

Perfectly
equipped

Automatic video or file size limitation and date and time stamps in reprocessable video and photo content.

Centralized &
flexible

Your data is stored centrally and can be used across departments – including for audit management.
Order follow-up

Added value through digital order follow-up

Never forget order items again!

Remembered
long-term

Thanks to the AWV, you can offer customers new repairs that have been discontinued and are due.

Generate more
revenue

Thanks to our resubmission, no order item is ever forgotten.

AWV performance always in focus

The follow-up is automatically included in your statistics – so you can instantly see the benefits of our order follow-up.

Integrated
appointment request option

The follow-up is automatically included in your statistics – so you can instantly see the benefits of our order follow-up.
Warranty documentation

Tailored to your warranty

100% process optimized
Simply create the warranty documentation tailored to your needs via video.

Everything neatly documented

With our video warranty documentation, you comply exactly with the manufacturer’s specifications.

Optimally prepared

Automatic video or file size limitation with date and time stamp.

Centralized & flexible

Your data is stored centrally and can be used across departments – including for audit management.
Power personalization

Your appearance is important to us

The VISERTO video service is also individually adapted to your corporate design – for a uniform appearance on all communication channels.

You are the sender

The system sends SMS and e-mails in your name and via your company’s addresses and domains.

Individual texts and fonts

Customize individual templates for emails and messages and add your own wording, fonts and ready-made texts.

White label solution

Of course, a white label solution is also possible. This gives you a neutral version of our system.
Media library

Search, view and combine video clips

You can manage all recordings in the clearly arranged media library – individual answers for your customers, general information videos, greetings and inserts for quick and easy video production.

Combine video clips

You can combine videos in our media library. You can upload your own videos to the media library and combine them with videos from the Viserto app.

Pre-produce & personalized address

Produce videos for recurring purposes and combine them with a personal approach.

Generate and share web link

You can share composite videos publicly with a web link, for example on your website or in social media.
Online payment interface

Contactless online payment

With our payment interfaces, you give your customers the opportunity to pay 100% contactless – both in sales and in service.

Modern service

Your customer has the option of paying any costs incurred for repairs or order extensions online.

Link to accounting

Link the payment system to your accounting software for automatic data transfer.

Support

On request, we can support you in setting up accounts with online payment service providers and then integrate the necessary interfaces into our software.
VISERTO – not just a video service

Video service additional products

For smooth processes in the dealership

Digital night drop-off 24/7

Flexible vehicle reception around the clock

A blessing for your busy clientele
With the digital night drop-off 24/7, you offer your customers the opportunity to drop off vehicles contactlessly at any time – even outside business hours. Check-in takes place via a QR code on site or a link on your website.
Can be combined with key check-In 24/7
The digital night reception 24/7 can of course be linked to the Key Check-In 24/7. The combination of both brings maximum flexibility to vehicle handling.
Key check-In 24/7

Securely deposit and collect vehicle kleys

Key handover around the clock
With Key Check-In 24/7, your customers have the option of securely depositing their vehicle keys in a key safe by entering a code at check-in.
Vehicle pick-up 24/7
In the vehicle ready message generated by our system, you can send your customers the appropriate access code for the key safe directly. This allows them to pick up vehicles at a flexible time.
Requirements
You can fall back on one of our partners for night safes – or we can connect existing systems to our software via a digital interface.
Simple, transparent & fast

A look behind the scenes

We would be happy to show you what our video service tool looks like in detail.
Request demo

Do you have questions?

Schedule appointment

Book a demo appointment directly and clarify your questions with us in a video call.
Book an appointment now

Write to us

Send us an e-mail with your questions, concerns or location – we will get back to you quickly.
info@viserto.de

… or give us a call

We are also happy to answer your questions over the phone.
+49 6142 3306038
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